Privacy Policy

Last Updated: September 2025

1. Introduction
Trekstar LLC ("we," "us," "our") operates the website https://trekstartravels.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, book travel services with us, or otherwise interact with us.

By using our Site and services, you agree to the terms of this Privacy Policy. We may update this policy from time to time; the current version will be posted on our Site.

2. Information We Collect
We collect several types of information to provide and improve our services to you.

A. Information You Provide Directly:
- Booking Information: When you make a booking, we collect your name, email address, phone number, billing address, payment information (e.g., credit card number), passport details, date of birth, and any special requirements (e.g., dietary restrictions, health information relevant to your trip).
- Inquiry Information: When you contact us, we collect your name, email, and the contents of your message.
- Account Information: If you create an account, we collect your username, password, and booking history.
- Marketing Information: If you sign up for our newsletter, we collect your email address.
B. Information Collected Automatically (Device Information):
- When you visit our Site, we automatically collect certain data about your device and usage through cookies and similar technologies. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data.
C. Information from Third Parties:
- We may receive information about you from our travel partners (e.g., airlines, hotels, tour operators) to fulfill your bookings.

3. How We Use Your Information
We use your information for the following business purposes:

To process and manage your travel bookings and fulfill our contract with you.
To communicate with you about your bookings, accounts, and requests.
To send you marketing and promotional communications (where you have consented to this).
To improve, personalize, and optimize your experience on our Site.
To detect and prevent fraud, security incidents, and other malicious activity.
To comply with legal obligations and protect our legal rights.

4. How We Share Your Information
We may share your personal information with the following categories of third parties:

Travel Suppliers: To book the services you request (e.g., airlines, hotels, tour operators, insurance providers). These suppliers are independent data controllers and their privacy policies will apply.
Service Providers: We engage vendors to perform functions on our behalf (e.g., payment processing, data analysis, email delivery, customer service, hosting). They are only permitted to use your data for the purpose we have engaged them.
Legal Compliance and Safety: We may disclose information if required by law, such as to comply with a subpoena, or to protect the rights, property, or safety of Trekstar, our customers, or others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.

We do not "sell" your personal information in the traditional sense for money. However, under the broad definition of some state laws, sharing data with third-party advertisers for targeted ads may be considered a "sale" or "share." We do not engage in this type of sharing for cross-context behavioral advertising. You can opt-out of any future potential sharing for these purposes by contacting us at contact@trekstartravels.com.

5. Your Privacy Rights
Depending on your state of residence, you may have the following rights regarding your personal information:

Right to Know/Access: The right to request information about the categories and specific pieces of personal information we have collected about you.
Right to Delete: The right to request the deletion of personal information we have collected from you.
Right to Correct: The right to request correction of inaccurate personal information.
Right to Opt-Out: The right to opt-out of the "sale" of your personal information or the use of it for targeted advertising (as defined by applicable law).
Right to Non-Discrimination: We will not discriminate against you for exercising any of your rights.

To exercise any of these rights, please submit a verifiable request to us by emailing contact@trekstartravels.com. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.

6. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information, in line with the requirements of the New York SHIELD Act. These measures include encryption, access controls, and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill your travel bookings, comply with our legal obligations (such as tax and accounting laws), resolve disputes, and enforce our agreements.

8. International Data Transfers
Our business is based in the United States. Your information is processed in the U.S. If you are located outside the U.S., please be aware that the data protection laws of the U.S. may differ from those of your country. By using our services, you consent to the transfer and processing of your information in the U.S.

9. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Trekstar LLC
Email: contact@trekstartravels.com